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The passenger urged an immediate probe into the plane’s cleanliness and maintenance, calling for updates to passengers on investigation outcomes and corrective actions
The passenger posted the video on social media, expressing concerns about passenger safety and health due to the dust on the seats and surrounding areas. (Representative/Shutterstock)
A video from a Lucknow-Ranchi flight has gone viral, sparking criticism of airline hygiene and prompting a public apology. The clip shows a passenger tapping his seat to reveal clouds of dust, raising concerns over cleanliness and passenger safety.
The incident took place on a private airline flight at approximately nine in the morning. As passengers began boarding and storing their hand baggage in the overhead compartments, an airhostess was arranging the luggage in the upper cabin.
During this process, a passenger noticed something unexpected on his seat. To verify his suspicion, he tapped the seat gently, causing a cloud of dust to rise and spread in the air. The passenger then recorded the event on his mobile phone, capturing another cloud of dust when he tapped the seat again. The airhostess present at the scene appeared visibly embarrassed after witnessing the incident.
After landing, the passenger posted the video on social media, expressing concerns about passenger safety and health due to the dust on the seats and surrounding areas. He pointed out that dust and dirt are not only uncomfortable but could also pose health risks.
The passenger called for an immediate investigation into the matter, suggesting a review of the plane’s maintenance and cleanliness to ensure such issues do not recur. He also recommended informing passengers about the investigation results and corrective measures taken.
In response, the airline assured that all aircraft are cleaned and tidied before boarding and apologised sincerely for the passenger’s experience. The airline shared the feedback with the concerned team and issued instructions for additional cleaning of the aircraft.
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